Avocent SwitchView SC 1x4 Secure KVM w/ CAC Reader Support
SC240-001
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End-Of-Life (EOL)
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Replaced by: Avocent SwitchView SC340
The Avocent Cybex SwitchView SC240-001 is a 1x4 KVM Switch with CAC reader support intrusion detection. The SwitchView SC200 switch allows desktop IT administrators to deploy a single CAC reader that will switch to all computers connected to the switch. (CAC support is required for all government employees attempting to log in to government systems and is specified in the Homeland Security Presidential Directive 12 [HSPD12].)
This KVM Switch includes three layers of tamper-proof hardware security to enhance security at the desktop. In addition, SwitchView SC200 switch ensures that only USB human interface devices (HIDs) function on target computers by constantly monitoring all devices attached to the console ports. This KVM switch ignores communication from non-HIDs (such as flash drives, hard disk drives, cameras and printers) when switching data to the target. In situations where the only USB port(s) for HIDs are enabled on the target computer, the SwitchView SC switch will not introduce security vulnerabilities. The SwitchView SC200 switch offers flexible connectivity with support for USB and/or PS/2 peripherals and target computers.
Avocent SwitchView SC Features & Benefits:
- CAC support. USB Common Access Card (CAC) readers
- Software security: U.S designed firmware allows only keyboard and mouse human interface devices (HID) to switch to the target computers. Devices that can be considered unsecure such as flash drives or other mass storage devices, cameras and all other USB devices are strictly prohibited by the switch firmware
- Three layers of hardware security:
- Tamper-evident tape: A visual indication of an attempt to gain access to the internal components of the switch
- Chassis intrusion detection: Prevents malicious tampering with the unit. If the cover is removed from the switch, the switch becomes inoperable and the LEDs flash
- Locked memory: Prevents tampering and reprogramming of the firmware
- Secure channels. Two to eight fully secure channels
- Clears buffer. Automatically clears the keyboard buffer immediately after data is transmitted through the switch, so no data is ever left in the switch.
- Certification. NIAP Validation to EAL4+ in process
- User: Includes USB and/or PS/2 peripheral and target computer support for seamless desktop transition. USB CAC reader support. Provides VGA video resolution up to 2048x1536 @ 85Hz
Avocent SwitchView SC 200 Series Application Diagram
Avocent SC240 Specifications::
| Mechanical | |
| Height | 1.72 in. (4.37 cm.) |
| Width | 10.36 in. (26.31 cm.) |
| Depth | 5.68 in. (14.43 cm.) |
| Weight | 2.3 lbs. (1 kg.) |
| Environmental | |
| Operating Temperature | 32˚ to 104˚ F (0˚ to 40˚C) |
| Storage Temperature | 4˚ to 122˚ F (-20˚ to 50˚C) |
| Power | |
| Operating Voltage | 100-240V |
| Power Frequency | 50-60 HZ |
| Input | .8A |
| Supported Hardware | |
| Computers | IBM, Sun, PC/AT, USB, PS/2 and 100% compatibles |
| Monitor | VGA, SVGA, XGA, SXGA, UXGA, WVGA, WSVGA, WXGA, WSXGA, WUXGA, and HDTV. Maximum Resolution: 2048x1536@85Hz |
| Peripherals | USB and/or PS/2 keyboard, USB and/or PS/2 mouse |
| Standards | |
| Approved Agency | CE, UL 60950-1, CSA C22.2 No 60950-1, EN60950 FCC Part 15 Class B, EN55022 Class B, EN55024, 61000-3-2, 61000-3-3, VCCI Class B, Ctick, CISPR22, ICES-003, PENDING NIAP Common Criteria EAL4+ |
Answer: Thank you for your inquiry. The export classification is: ECCN: EAR99 THS: 847.80.1000
Question: I have a switchview sc 240 and it will not recognize the usb keyboard or mouse that I plug in the rear. It also powers on as I connect the computers up without the power cord being plugged in. Is there a quick fix for this problem.
Answer: Thank you for your inquiry. Unfortunately, detailed product support is beyond the scope of this simple FAQ.
Having said that, you can attempt to "reset" the switch by first removing the power from the outlet, disconnect all the cable from the switch, wait 30 seconds and reconnect the computers to the switch first, then keyboard and mouse and finally reconnect to power cord to the outlet.
For additional support we recommend the Avocent Support Community. There is a specific group for the SwitchView SC series found here: http://community.emerson.com/networkpower/support/avocent/desktop/switchviewsec/f/188.aspx
Question: Hello! We have a Switchview sc 240 that "cut off" the most left side of the picture (approximately 1/3 of the Windows start button in size is cut off). When connecting the computer directly to the projector the picture is perfect. Used resolution is 1920 x 1080. I have tested with two diferent sc 240 switches with the same result. Greateful for any solution concept.
Answer: Thank you for your inquiry. Unfortunately, due to the varied nature of user environments, detailed product support is beyond the scope of this FAQ.
Having said that, here are a few things to try. It seems very odd that you would get this result. You might try some different resolutions and/or refresh rates to see if that corrects the issue. It may be that the particular resolution/refresh rate combination is not supported by the SC240. Another thing to check would be the connection, but since you have tried several KVMs it would appear you have checked that already. You can also try rebooting/resetting all the equipment.
If none of these ideas works, we would suggest contacting Avocent directly for technical support. http://www.emersonnetworkpower.com/en-US/Services/InfrastructureManagement/CustomerSupport/Pages/default.aspx.
There is also a robust Avocent support community that can be found here: http://community.emerson.com/networkpower/support/avocent/.
Question: Is there a listing of compatible ergonomic mice for the Switchview SC240?
Answer: Thank you for your inquiry,
Unfortunately Avocent does not provide a list of compatible ergonomic mice with the SC240.
If you would like a recommendation based on your application, please feel free to contact your KVM Switches Online sales representative directly.
